01Contact us
The fastest way to reach us is email: [email protected]. We reply within 24 hours, Monday to Friday, 9am–6pm ET.
To help us help you, include:
- which app or game you're using, and its version;
- your device and operating system version; and
- what happened, and what you expected to happen. Screenshots help.
02Blink
How does the free trial work?
Blink includes a 15-day trial of Pro features that starts the first time you open the app. After that, you can unlock Pro with a one-time purchase. There's no subscription.
I bought Pro. How do I get it back on a new Mac?
Sign in with the same Apple Account, open Blink, and choose Restore Purchase. Your Pro unlock will be restored for free.
Breaks don't appear while I'm in a meeting or a full-screen app
That's Smart Behavior, a Pro feature. It holds breaks while you're presenting, in a call, or working full-screen. You can change it in Settings › Smart Behavior.
Does Blink collect my data?
No. Your timing, stats and settings stay on your Mac. See the Privacy Policy.
More about the app: Blink.
03Bone Yard
Where is my progress saved?
On your device only. There are no accounts, so deleting the game or switching phones starts a fresh save. Achievements and leaderboards stay with Game Center or Google Play Games if you use them.
How do I play Versus with a friend?
Both phones need to be on the same Wi-Fi network. One player creates a room and shares the 4-letter code, and the other joins with it.
How do I stop sending play statistics?
Turn off Settings › Share play stats in the game. Read more in the Bone Yard Privacy Policy.
More about the game: Bone Yard.
04Junk Magnet
How do I move my scrapyard to a new phone?
In the game, open Settings and choose Transfer Save. Copy the code, then paste it into Transfer Save on your new device. Keep the code private, because anyone with it can load your save.
Do I need to be online?
No. Junk Magnet plays fully offline, and there's no account to create.
How do I stop sending gameplay statistics?
Turn off Settings › Share Gameplay Analytics. Read more in the Junk Magnet Privacy Policy.
More about the game: Junk Magnet.
05Purchases & refunds
Purchases are processed by the store you bought from, so refunds are handled there. For the App Store, request a refund at reportaproblem.apple.com. For Google Play, follow Google Play's refund process. If something went wrong with a purchase, email us too and we'll help sort it out.
06Privacy requests
To access or delete personal information, email [email protected]. For details, see our Privacy Policy.